Frequently Asked Questions

Weight loss injections are medications administered via subcutaneous injection to help reduce body weight by regulating appetite and promoting a feeling of fullness. Common examples include Wegovy (semaglutide) and Mounjaro (tirzepatide).

These injections work by mimicking hormones that target receptors in the brain responsible for appetite regulation, leading to reduced food intake and increased satiety.

Yes, both Wegovy and Mounjaro are licensed for weight loss and licensed by the MHRA.

Typically, these injections are prescribed for adults with a BMI of 30 or higher, or 27 or higher with at least one weight-related condition.

Studies show that patients on Wegovy can lose about 15-20% of their body weight over 68 weeks.

Clinical trials indicate that patients can lose over 20% of their body weight, with some losing up to 25% when using Mounjaro.

Significant weight loss is usually observed within the first few months, with the full effect seen over the course of a year or more.

*Effects are different for each individual, you may not see results within the first year.

Common side effects include nausea, diarrhoea, vomiting and constipation.

Mounjaro's side effects include nausea, diarrhoea, vomiting, and constipation.

Both Wegovy and Mounjaro are administered via a subcutaneous injection (under the skin) once a week.

These medications are not recommended for use during pregnancy, breastfeeding or trying to conceive. Consult your healthcare provider for guidance.

Yes, it is recommended to follow a reduced-calorie diet and increase physical activity to enhance the effectiveness of the injections.

Yes, these injections should be used in conjunction with lifestyle changes such as diet and exercise for maximum benefit.

Many patients regain some or all of the weight lost if they discontinue the injections, highlighting the importance of long-term lifestyle changes.

Long-term studies are ongoing, but current evidence suggests that they are effective and safe for extended use when monitored by a healthcare provider. The product is licenced for maintaining weight loss.

If you change your mind after you’ve placed your order, then don’t worry. Please get in touch with us as soon as possible and we will cancel your shipment and refund your money, no questions asked. Please make sure you provide your name and order number. We aim to send out orders on the following business day after they have been placed, except in cases where a clinical follow-up is required, so please ensure you contact us as soon as possible. If your medication has already been despatched, then you will not be able to cancel your order and we are unable to offer a refund. This is because of legislation around prescription medication as once it has been sent to you, it cannot be used by anyone else.

No. Deliveries are to the UK only. Due to legal and logistical reasons, we cannot currently send medication outside the UK.

Patients in UK Mainland areas in England, Scotland and Wales.
We dispatch orders from our pharmacy in Lancashire Monday to Friday. The last dispatch before the weekend goes at 10.30am on a Friday. If your order is processed after this point, it will be shipped on the next business day, assuming you are approved for the programme. We ship with next-day delivery, so you can expect to receive your order 1-2 business days after dispatch. You are able to select your preferred delivery day when you place your order. However, please be aware that if there are any queries with your consultation form, the prescriber might need to contact you directly to clarify or check things and this may delay your order by a day or two.
 

Patients in Remote Locations including Northern Ireland, Scottish Islands, Scottish Highlands and Scilly Isles
Orders placed from patients in remote locations have a 2-day delivery timeframe, and the last day that these are dispatched is on a Wednesday. If your order has been processed after Wednesday 2 pm, it will be shipped the following Monday. Delivery will take 2 working days from the date of dispatch.

Please make sure someone is in at the delivery address that you’ve given on the day of delivery. If you are not in and you miss the courier, then it will be sent back to the depot and you can reschedule a further delivery the next day. This can only happen once. If there is another failed delivery, then it will be returned to the pharmacy. Because it is a prescribed medication, it cannot be given to anyone else. There will be a charge of £20 to cover the cost of re-delivering your medication. If your parcel is returned back to us due to repeated missed delivery attempts, we will not issue a replacement or refund.
 
For parcels despatched on Monday to Wednesday inclusive, there will be two delivery attempts. Those despatched on Thursday, Friday or Saturday, DPD may attempt a second delivery attempt. We may also use royal mail if DPD is unavailable.